(no subject)
From: Shawn Bierman (BiermanS_at_METHODISTHEALTH.ORG)
Date: 04/18/05
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Date: Mon, 18 Apr 2005 10:23:29 -0500 To: aix-l@Princeton.EDU
We do the same rotation. However, we use a Call Center which is
something you may not have. We also share a cell phone so who ever is
on call carrys the phone. The Call Center will call that phone. If no
one answers that phone after two attempts over a five minute period then
they call the manager of that group (UNIX, NT, NETWARE etc..). If he
doesn't answer they call the director.
-shawn
>>> Simon.Green@EU.ALTRIA.COM 4/18/05 9:58:56 AM >>>
We have an on-call rota for our UNIX team, each person being on-cal for
one
week, in rotation. The on-call person is required to be available and
gets
paid for that inconvenience.
For those of you with something similar in place, do you have any
contingency in case the person who's on-call becomes suddenly
unavailable?
e.g. The person falls ill on Saturday, or gets run over by a bus on the
way
to the shops. Do you simply take a chance on being able to find one of
the
other members of the team, or what?
-- Simon Green Altria ITSC Europe s.a.r.l. AIX-L Archive at https://new-lists.princeton.edu/listserv/aix-l.html <https://new-lists.princeton.edu/listserv/aix-l.html> New to AIX? http://publib-b.boulder.ibm.com/redbooks.nsf/portals/UNIX <http://publib-b.boulder.ibm.com/redbooks.nsf/portals/UNIX> N.B. Unsolicited email from vendors will not be appreciated. Please post all follow-ups to the list.
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