Re: Slightly off topic TSM question:

From: Drew T (Andrew.Townsend_at_BISYS.COM)
Date: 06/21/05

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    Mark:

    When I connect to the TSM server from our prod box, it can restore the
    exact same data from the same tapes.

                                                                                                                                            
                          Mark Ray
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                          06/21/2005 09:21
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    Andrew:

    Two questions occur to me: 1) Have you run audits on all media that seem to
    produce this
    "data not available" dialogue; and 2) Could the data you're trying to
    restore have gone through
    expiration processing?

    Mark Ray

                 Drew T
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    Sorry for not providing enough detail:

    We upgraded the AIX version of the TSM client, not the TSM software. We
    upgraded from AIX v 5.1 ml3 to 5.3 ml2. After the upgrade completed, we
    needed to run smitty tcpip and add the hostname and ip address to the
    network configuration.

    TSM Server version: 5.2.3.2 (Running on AIX 5.1 ml3)
    TSM client version on both prod and dev: 3.2.3.1 (Running AIX version
    5.1 ml3 on prod, and recently upgraded to 5.3 ml2 on dev).

    Added notes:

    If I connect from the prod box and do a restore, it works fine and the data
    can be restored. When I connect using virtualnodename from dev (using
    -virtualnodename=prod) then the server mounts the tape, seems to wind to
    the correct spot, then returns an error saying that the file is not
    available to the server. It almost seems to me like something is wrong with
    the way the nodename is being used here and as a security type of feature,
    TSM is not allowing the data to restore. This process has worked fine up
    until the AIX upgrade.

    Thanks,

    Drew

                          Steven Langdale

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                          06/21/2005 03:14

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    Drew

    Just to clarify, this server you upgraded is a TSM client?

    Did you also upgrade the TSM client version on this node? Is it running
    the same client version as the machine you are masquerading?

    Thanks

    Steven

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                 20/06/2005 19:33 Slightly off topic TSM question:

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    Perkins: Confidential Green Retain Until: 20/07/2005 Retention Category:
                                                    G90 - General
                                                    Matters/Administration

    We have a dev box running AIX 5.1 ml 3. This box is used only to restore
    files to it for development purposes using TSM. We normally log into the
    server using the virtualnodename option with TSM, masquerading as the
    production box appropriately called prod.

    Well last weekend we upgraded dev from AIX 5.1 ml3 to AIX 5.3 ml2.
    Everything seems to have gone very well except for now when we log into the
    TSM server to perform a restore, we get the message:

    “Data unavailable to server” even though we can see it out there using the
    GUI to restore it. Something tells me that this has something to do with
    the fact that when we upgraded TSM, we had to reset out network settings
    and our hostname.

    Do any of you have any ideas?

    Thanks in Advance

    Drew

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