Re: System VPD showing 'incorrect' serial number

From: JOSEPH KREMBLAS (JKREMBLAS_at_REDHEARTGIFTS.COM)
Date: 08/11/05

  • Next message: Robert Miller: "Re: System VPD showing 'incorrect' serial number" 
    Date:         Thu, 11 Aug 2005 10:27:51 -0700
To: aix-l@Princeton.EDU

    What is the S/N on the physical machine (not the logical)?

            --joseph.

    P.S. The real answer will most definitely and most absolutely differ for
    each individual in different parts of "IBM" throughout the "world".

    -----Original Message-----
    From: IBM AIX Discussion List [mailto:aix-l@Princeton.EDU] On Behalf Of
    Robert Miller
    Sent: Thursday, August 11, 2005 09:56
    To: aix-l@Princeton.EDU
    Subject: Re: System VPD showing 'incorrect' serial number

    Personally, I'd tell them to send a CE out and verify that it says what you
    see that it says. I've had fun dealing with IBM and their wonderful machine
    database(s)... where one side of the house thinks it's installed in New
    York, even though they have sent out a CE to verify that it's installed at
    your site...
    ...twice...

    So, good luck getting IBM to fix their database info - but that really is
    what you need to do, IMO... my sympathies.

    --rm
    -----Original Message-----
    From: IBM AIX Discussion List [mailto:aix-l@Princeton.EDU]On Behalf Of BRUCE
    HARVEY
    Sent: Thursday, August 11, 2005 9:39 AM
    To: aix-l@Princeton.EDU
    Subject: System VPD showing 'incorrect' serial number

    All ...

    I've got a power4 p630, 7028-6C4 whose vital product data shows (when I
    execute lscfg -vp) the serial number to be 10-11224 ... and IBM and Agilysys
    (who we bought it through) show it to be 10-1122A, and they're telling me
    I'm wrong.

    Do I need to change the VPD? If so, how? Diag would seem to be the way to
    go, but it won't go there that I can find.

    Do I need to get a 2x4 and convince IBM and Agilysys that their records are
    faulty (misread by someone and now semi-permanently etched into the
    consciousness of both corporations) and try to get them to change things ...

     ... so that when I have a hardware problem and need to call Hardware
    Support and can't get into the Data Center because of rules (so can't view
    the label that says, "really -A," on the front of the cabinet) and I execute
    lscfg -vp to get the cabinet serial number I won't be sent to entitlement?
    (*pant*) (*pant*)

    Many thanks, all!

    Bruce

    -------------------------------------------
    Bruce T. Harvey
    Unix Systems Technology

    (410) 545-2641
    (410) 545-2630 (fax)
    (443) 465-1204 (cel)

    M & T Bank
    11th Floor East
    25 S. Charles Street
    Baltimore, MD 21201-3336
    btharvey@mandtbank.com

  • Next message: Robert Miller: "Re: System VPD showing 'incorrect' serial number"

    Relevant Pages