Re: System VPD showing 'incorrect' serial number

From: Green, Simon (Simon.Green_at_EU.ALTRIA.COM)
Date: 08/12/05

  • Next message: BRUCE HARVEY: "Re: System VPD showing 'incorrect' serial number" 
    Date:         Fri, 12 Aug 2005 11:28:09 +0200
To: aix-l@Princeton.EDU

    You could always suspend all payments relating to this mythical machine
    "10-1122A" unless they can prove you really have it installed somewhere.
     
    I think I'd take that track, and just throw the problem at your finance
    people. Mind you, I'm feeling especially belligerent today, so don't be too
    hasty. :-)
      

    -- 
Simon Green
Altria ITSC Europe s.a.r.l.
AIX-L Archive at https://new-lists.princeton.edu/listserv/aix-l.html
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-----Original Message-----
From: IBM AIX Discussion List [mailto:aix-l@Princeton.EDU] On Behalf Of
Robert Miller
Sent: 11 August 2005 17:56
To: aix-l@Princeton.EDU
Subject: Re: System VPD showing 'incorrect' serial number
Personally, I'd tell them to send a CE out and verify that it says what you
see that it says.  I've had fun dealing with IBM and their wonderful machine
database(s)... where one side of the house thinks it's installed in New
York, even though they have sent out a CE to verify that it's installed at
your site...
...twice...
 
So, good luck getting IBM to fix their database info - but that really is
what you need to do, IMO... my sympathies.
 
--rm
-----Original Message-----
From: IBM AIX Discussion List [mailto:aix-l@Princeton.EDU]On Behalf Of BRUCE
HARVEY
Sent: Thursday, August 11, 2005 9:39 AM
To: aix-l@Princeton.EDU
Subject: System VPD showing 'incorrect' serial number
All ...
 
I've got a power4 p630, 7028-6C4 whose vital product data shows (when I
execute lscfg -vp) the serial number to be 10-11224 ... and IBM and Agilysys
(who we bought it through) show it to be 10-1122A, and they're telling me
I'm wrong.
 
Do I need to change the VPD?  If so, how?  Diag would seem to be the way to
go, but it won't go there that I can find.
 
Do I need to get a 2x4 and convince IBM and Agilysys that their records are
faulty (misread by someone and now semi-permanently etched into the
consciousness of both corporations) and try to get them to change things ...
 
 ... so that when I have a hardware problem and need to call Hardware
Support and can't get into the Data Center because of rules (so can't view
the label that says, "really -A," on the front of the cabinet) and I execute
lscfg -vp to get the cabinet serial number I won't be sent to entitlement?
(*pant*) (*pant*)
  • Next message: BRUCE HARVEY: "Re: System VPD showing 'incorrect' serial number"

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