Re: System VPD showing 'incorrect' serial number
From: BRUCE HARVEY (btharvey_at_MANDTBANK.COM)
Date: 08/12/05
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Date: Fri, 12 Aug 2005 07:47:07 -0400 To: aix-l@Princeton.EDU
Ahh ... we're preparing for our own rather unique ... "business
continuity" ... test ourselves. I quite understand.
However, in our case, even though it *will* get things moving, *I'll*
be held responsible, not purchasing. Here, purchasing does what we tell
them to do, and upper management does not hold *them* responsible.
But in any event, have some tea ... perhaps a dram of stimulant as well
... for a completed job, whether or not things worked as expected.
Bruce
>>> Simon.Green@EU.ALTRIA.COM 8/12/2005 7:19:08 AM >>>
There are two big advantages to this approach.
1. Something happens. Maybe you don't know quite what, but it *will*
get things moving.
2. It all ends up as somebody else's problem. (Some poor sod in your
purchasing dept, or wherever, but not you!)
I'm sure I've managed to irritate a few people before now. I've just
got back from a particularly stressful DR test, so I'm in a slightly odd
mood at the moment: relieved to be back, frustrated that things didn't
work terribly well, (or at all!) and rather tired.
Simon
-----Original Message-----
From: IBM AIX Discussion List [mailto:aix-l@Princeton.EDU] On Behalf Of
BRUCE HARVEY
Sent: 12 August 2005 12:00
To: aix-l@Princeton.EDU
Subject: Re: System VPD showing 'incorrect' serial number
Simon,
I don't think I've ever ... well, "heard" isn't quite right ... "read"
you belligerent before! But of course, IBM being the thoughtful,
insightful, kind and well-meaning philanthropic organisation that they
are, the withholding of payments in this manner will result in the
immediate assignment of the correct C.E. to handle our case. ("C.E.,"
in this case, means "Cash Extractor" ... lawyer, solicitor, etc.,
depending on where you reside.)
Bruce
>>> Simon.Green@EU.ALTRIA.COM 8/12/2005 5:28:09 AM >>>
You could always suspend all payments relating to this mythical machine
"10-1122A" unless they can prove you really have it installed
somewhere.
I think I'd take that track, and just throw the problem at your finance
people. Mind you, I'm feeling especially belligerent today, so don't be
too hasty. :-)
--
Simon Green
Altria ITSC Europe s.a.r.l.AIX-L Archive at
https://new-lists.princeton.edu/listserv/aix-l.htmlNew to AIX?
http://publib-b.boulder.ibm.com/redbooks.nsf/portals/UNIX N.B.
Unsolicited email from vendors will not be appreciated.Please post all
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-----Original Message-----
From: IBM AIX Discussion List [mailto:aix-l@Princeton.EDU] On Behalf Of
Robert Miller
Sent: 11 August 2005 17:56
To: aix-l@Princeton.EDU
Subject: Re: System VPD showing 'incorrect' serial number
Personally, I'd tell them to send a CE out and verify that it says what
you see that it says. I've had fun dealing with IBM and their wonderful
machine database(s)... where one side of the house thinks it's installed
in New York, even though they have sent out a CE to verify that it's
installed at your site...
...twice...
So, good luck getting IBM to fix their database info - but that really
is what you need to do, IMO... my sympathies.
--rm
-----Original Message-----
From: IBM AIX Discussion List [mailto:aix-l@Princeton.EDU]On Behalf Of
BRUCE HARVEY
Sent: Thursday, August 11, 2005 9:39 AM
To: aix-l@Princeton.EDU
Subject: System VPD showing 'incorrect' serial number
All ...
I've got a power4 p630, 7028-6C4 whose vital product data shows (when I
execute lscfg -vp) the serial number to be 10-11224 ... and IBM and
Agilysys (who we bought it through) show it to be 10-1122A, and they're
telling me I'm wrong.
Do I need to change the VPD? If so, how? Diag would seem to be the
way to go, but it won't go there that I can find.
Do I need to get a 2x4 and convince IBM and Agilysys that their records
are faulty (misread by someone and now semi-permanently etched into the
consciousness of both corporations) and try to get them to change things
...
... so that when I have a hardware problem and need to call Hardware
Support and can't get into the Data Center because of rules (so can't
view the label that says, "really -A," on the front of the cabinet) and
I execute lscfg -vp to get the cabinet serial number I won't be sent to
entitlement? (*pant*) (*pant*)
- Previous message: Green, Simon: "Re: System VPD showing 'incorrect' serial number"
- Maybe in reply to: BRUCE HARVEY: "System VPD showing 'incorrect' serial number"
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