Re: Best practices for disabling email accounts

From: Keith Anderson (keith_at_apcs.com.au)
Date: 09/13/03

  • Next message: Vladimir A. Petrov: "Re: Best practices for disabling email accounts" 
    Date: Sat, 13 Sep 2003 10:03:12 +1000 (EST)
To: John Capo <jc@irbs.com>

    Hi All,

    I use popd with Radius aso if the account is paid up the user can collect
    email.

    The customer will be very keen to pay so they can collect the email.

    I do not block incoming email at all. after 60 Days the account/email is
    deleted as per our contract with the customer.

    Keith Anderson
    Ezyisp Accounting

    On Fri, 12 Sep 2003, John Capo wrote:

    > Quoting Blake Swensen (blake@pyramus.com):
    > > Many of you are in the same boat, where customers fall behind and
    > > collections letters still do not seem to grab their attention.
    > >
    > > Short of changing passwords, does anyone have a best practices method of
    > > temporarily preventing access to email boxes temporarily. In most of
    > > these cases, once the customer has paid, I would like to turn back on
    > > the email boxes.
    > >
    >
    > Reject incoming email but allow access to the mailbox so that your
    > customer can retrieve mail you have already accepted. Rejecting
    > further email notifies the senders that the email was not delivered
    > and they can contact your customer by other means.
    >
    > A recent court case ruled in favor of a plaintiff that claimed they
    > were denied access to important email and lost a large contract
    > because email was accepted but not delivered to the plaintiff. I
    > think it was a Canadian case but with the legal climate in most
    > countries today why take a chance.
    >
    > IANAL, but I do host mail for a number of legal firms.
    >
    > --
    > John Capo
    > Tuffmail.com
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  • Next message: Vladimir A. Petrov: "Re: Best practices for disabling email accounts"

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