New to the web host and ISP side of the house

I've taken on the (so far) part time system admin duties at a startup
web hosting company. I've just shy of a decade of experience as a
system admin (Solaris, BSD, Windows etc) but I find myself a bit out of
depth dealing with systems that are customer facing.

Frankly I can't go much wrong - I know the basic setup is 'ok' but it
needs a fair bit of work.

What are the best resources for coming up to speed in the ISP / web
hosting world? I'm thinking 'Dummies Guide for ISP System Admins' here.

--
Brian Dunbar
System Administrator
Millcitypc.com

brian.dunbar@xxxxxxxxxxxxxx
aim: bdunbar1967

this email is: [ ] bloggable [x] ask first [ ] private

Remember.
But move forward, too. Light a candle, yes. But also drive a rivet.
~Lileks
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Relevant Pages

  • Re: New to the web host and ISP side of the house
    ... > I've taken on the part time system admin duties at a startup ... > web hosting company. ... > Frankly I can't go much wrong - I know the basic setup is 'ok' but it ... I'm thinking 'Dummies Guide for ISP System Admins' ...
    (freebsd-isp)
  • Re: New to the web host and ISP side of the house
    ... web hosting company. ... I've just shy of a decade of experience as a system admin but I find myself a bit out of depth dealing with systems that are customer facing. ... Memorize polite phrases when a client blames you for their problems and yet you have to fix it anyway. ...
    (freebsd-isp)