Re: FreeBSD-newbies group is a compromise community.
From: Johnson David (DavidJohnson_at_Siemens.com)
Date: 03/22/04
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To: "Kevin D. Kinsey, DaleCo, S.P." <kdk@daleco.biz> Date: Mon, 22 Mar 2004 11:41:03 -0800
On Monday 22 March 2004 11:06 am, Kevin D. Kinsey, DaleCo, S.P. wrote:
> Finally, is this something we might agree on?
> Technical questions aren't permitted, but
> "your experiences" are....
>
> Newbie A: "I'm having trouble with foomatic..."
>
> Newbie B: "I had trouble with foomatic, but by
> changing the $bar variable in my $file, I was
> able to overcome this difficulty."
The problem is that setting the $bar variable in $file might be exact
WRONG answer for the user in question. Newbies by their nature don't
understand the fundamental concepts behind the answer, and will blindly
perform the steps without question.
For some questions, the wrong answer can be very harmful. The wrong
instructions for setting up XFree86 can physically destroy some older
monitors. Less obvious harm can result by opening up security holes in
the system.
As much as we want to be helpful to other people, newbies should never
answer other newbie's technical questions. All technical answers should
be coming from experts, and on a list where other experts can instantly
jump in a correct any wrong answers.
However, it is very appropriate to point newbies to sources of correct
information. The handbook, FAQ, man pages, additional documentation,
freebsddiary, onlamp, etc., are all good sources of information that
the newbie might not know about. If you know that the answer is
addressed specifically in one part of the FAQ, for example, simply
provide a link to that section.
David
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- Previous message: Nikolas Britton: "Re: RM 1U server for FreeBSD"
- In reply to: Kevin D. Kinsey, DaleCo, S.P.: "Re: FreeBSD-newbies group is a compromise community."
- Next in thread: Ion-Mihai Tetcu: "Re: FreeBSD-newbies group is a compromise community."
- Reply: Ion-Mihai Tetcu: "Re: FreeBSD-newbies group is a compromise community."
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