Re: FreeBSD-newbies group is a compromise community.

From: Johnson David (DavidJohnson_at_Siemens.com)
Date: 03/22/04

  • Next message: Ion-Mihai Tetcu: "Re: FreeBSD-newbies group is a compromise community."
    To: "Kevin D. Kinsey, DaleCo, S.P." <kdk@daleco.biz>
    Date: Mon, 22 Mar 2004 11:41:03 -0800
    
    

    On Monday 22 March 2004 11:06 am, Kevin D. Kinsey, DaleCo, S.P. wrote:

    > Finally, is this something we might agree on?
    > Technical questions aren't permitted, but
    > "your experiences" are....
    >
    > Newbie A: "I'm having trouble with foomatic..."
    >
    > Newbie B: "I had trouble with foomatic, but by
    > changing the $bar variable in my $file, I was
    > able to overcome this difficulty."

    The problem is that setting the $bar variable in $file might be exact
    WRONG answer for the user in question. Newbies by their nature don't
    understand the fundamental concepts behind the answer, and will blindly
    perform the steps without question.

    For some questions, the wrong answer can be very harmful. The wrong
    instructions for setting up XFree86 can physically destroy some older
    monitors. Less obvious harm can result by opening up security holes in
    the system.

    As much as we want to be helpful to other people, newbies should never
    answer other newbie's technical questions. All technical answers should
    be coming from experts, and on a list where other experts can instantly
    jump in a correct any wrong answers.

    However, it is very appropriate to point newbies to sources of correct
    information. The handbook, FAQ, man pages, additional documentation,
    freebsddiary, onlamp, etc., are all good sources of information that
    the newbie might not know about. If you know that the answer is
    addressed specifically in one part of the FAQ, for example, simply
    provide a link to that section.

    David
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  • Next message: Ion-Mihai Tetcu: "Re: FreeBSD-newbies group is a compromise community."

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