Fwd: Re: Which disk is which

From: Jud (judmarc_at_fastmail.fm)
Date: 08/31/04

  • Next message: Steven Friedrich: "Re: newest kdelibs fails to build"
    To: dodell@sitetronics.com, "freebsd-questions" <freebsd-questions@freebsd.org>, summer@computerdatasafe.com.au
    Date: Tue, 31 Aug 2004 09:18:32 -0400
    
    Date: Tue, 31 Aug 2004 13:18:32 UT
    

    It seems we have a volunteer. ;-)

    Devon forgot to cc the list and has asked me to forward this. I snipped
    a bit near the beginning (hope that's OK with you, Devon).

    Jud

    On Tue, 31 Aug 2004 14:42:03 +0200, "Devon H. O'Dell"
    <dodell@sitetronics.com> said:
    > Jud <judmarc@fastmail.fm> scribbled:
    > > On Tue, 31 Aug 2004 05:55:47 +0800, "John"
    > > <summer@computerdatasafe.com.au> said:
    > > > Kevin D. Kinsey, DaleCo, S.P. wrote:
    > > > > Hi, John ...
    > > > >
    > > > > As you cc'ed doc@, I'm sending your original mail to them
    > > > > also, so they'll have some background. Comments inline.
    > > > >
    > > > > John Summerfield wrote:
    [snip]
    > > > > Based on reading these sections/statements of the manual, it would seem
    > > > > somewhat obvious that ad0 is the primary master IDE hard disk. It is
    > > > > hard, then, at least for me, to see this as a fault of the documentation.
    > > > >
    > > >
    > > >
    > > > The drawback to this is that you're writing from the POV of someone who
    > > > knows all this.
    > > >
    > > > I'm not, I don't.
    > > >
    > > > I have booted some other installers on this setup and find they do
    > > > provide more information than the bare OS-dependant name.
    > > >
    > > > Ideally, on my system, the installer would say:
    > > > AD0 Internal IDE drive, primary master, WD102AA 10.2 Gb
    > > > DA0 External USB drive, Cypress ATMR04-0 40 Gb
    > > >
    > > > so most, even modestly, technical people could instantly recognise which
    > > > disk is which.
    > >
    > > Not my intent to join in beating you about the head and shoulders, but
    > > what some folks have been trying to say (perhaps tersely, granted) is
    > > that you're writing to people who (1) all have lots of things to do in
    > > the Real World(tm), (2) have far less idea of how you think the
    > > documentation should read than you do, and (3) if they share your ideas
    > > about what the installer should show, which is not certain, haven't had
    > > time to do anything about it. Particularly regarding the installer, it
    > > would appear that the change you want is either not trivial, not a
    > > priority, or both.
    > >
    > > Here's how you ought to proceed:
    > >
    > > Regarding the documentation, read the Handbook and any other sources you
    > > can find regarding submitting a "patch" (a requested change) to the
    > > docs, do so, and see if someone with authority to make ("commit") the
    > > change agrees with you.
    > >
    > > Regarding the installer, see if you can find someone (reading the
    > > freebsd-hackers mailing list might be a place to start) interested in
    > > and capable of making the types of changes you envision, who has time to
    > > spend on the project.
    > >
    > > Otherwise, things will remain as they are (actually not horrible from my
    > > point of view - absolutely there is a learning curve, but I strangely
    > > enjoy that sort of thing), since, as others have pointed out, you're
    > > dealing with volunteers.
    > >
    > > Hope this helps,
    > >
    > > Jud
    >
    > Changes to the installer or documentation regarding this should not be
    > difficult to implement. I agree that for a new user, this seems quite
    > backwards. It is the perogative of most BSD users and developers that
    > new users should ``RTFM''; indeed, most aren't used to this. Our new
    > users are generally people with a good idea about how computers work who
    > haven't had the need to read a manual through installation before.
    > People coming from either a Linux, Mac or Windows camp will not be
    > familiar with our naming of IDE and SCSI (and USB mass storage, which
    > share SCSI namespace, which can also be confusing) devices.
    >
    > I'm not against the idea of people needing to learn our OS, but the
    > installation procedure shouldn't be a curve at all -- it is a one time
    > thing (at least for several days/weeks/months) for many new users. How
    > is anybody to know that ad0 means IDE Disk 1 Channel 1 from the
    > information that was pointed out in the manual. If one person has a
    > problem with it, you can be fairly sure that a number of others have as
    > well, and have simply kept their mouth shut (or went over to something
    > else) for fear of lambastation.
    >
    > Take a look at the first statements of your reply:
    >
    > > Not my intent to join in beating you about the head and shoulders, but
    > > what some folks have been trying to say (perhaps tersely, granted) is
    >
    > 1) ``I'm disclaiming myself if anything I say might offend you'',
    > 2) ``I acknowledge that others have said offensive things to you''.
    >
    > This isn't the attitude we need to be bringing to people who are
    > bringing problem reports to us.
    >
    > John: since you've been so kind as to bring the problem report to us,
    > I'm sure we'd benefit from your input as to how it should be explained
    > in documentation. I'd also be willing to help you privately with
    > patching the installer to give a bit more information about the disks.
    >
    > --
    > Kind regards,
    >
    > Devon H. O'Dell | dodell@sitetronics.com
    > Key: 4D3D8CA7 | IRC: bofh@WhatNET thebofh@efnet

    Date: Tue, 31 Aug 2004 13:18:32 UT
    

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