[HPADM] print spooler question
From: Javier Zayas (javier_zayas_at_cuc.claremont.edu)
Date: 01/23/04
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To: "'hpux-admin@dutchworks.nl'" <hpux-admin@dutchworks.nl> Date: Fri, 23 Jan 2004 08:17:12 -0800
Hello All,
Recently, I've noticed a delay in our print spooler sending jobs to the
actual printers that the jobs are destined for. Up until a couple of days
ago, a user could print a job from within our CRM application, and the job
would get queued, and as long as it wasn't a queue full of jobs, it would
print pretty much instantly to their printer. Now what is happening is that
even if the queue is empty, it will wait for 30-60 seconds before it sends
the job to the printer. It does this for every job that it is sending to the
printer. So if a user prints say three transcripts for a student, then it
takes 30-60 seconds per printout to get sent to the printer making them have
to wait several minutes for their print-outs. As you can see, this can be
very time consuming especially as registration for the next semester is
underway. Anyone know what I could look at to find out why it is doing this?
I've checked the daemons, the queues, the network. All seem to be working
fine. At this point I'm just stumped. Thanks!
Javier Zayas
System Administrator
Claremont University Consortium
javier.zayas@cuc.claremont.edu
http://www.cuc.claremont.edu
(909)607-3143
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