[HPADM] SUMMARY - Can't print to network printer

From: Bill Sadvary (sadvary_at_dickinson.edu)
Date: 03/01/05

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    To: <hpux-admin@dutchworks.nl>
Date: Tue, 1 Mar 2005 12:46:24 -0500

    Thanks for all of the suggestions. The solution was fixing the perms on the
    /etc/interface/model.orig directory.

    Before..
    /etc/lp/interface# ls -al
    drwx------ 2 root sys 96 Feb 25 09:51 model.orig

    After..
    drwxr-xr-x 2 root sys 96 Feb 25 09:51 model.orig

    I suspect, but not sure, that when I ran Bastille, it changed the perms to
    700.

    One person suggested looking at one of Bill Hassell's previous post on the
    itrc, which has same great info troubleshooting tips (Bill, you the man!)...

    http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=623748

    Thanks goes out to Bill Hassell, Marlou Everson, Jeff Lightner and Dan
    Zucker.

    -Bill Sadvary

    -----Original Message-----
    From: hpux-admin-owner@DutchWorks.nl [mailto:hpux-admin-owner@DutchWorks.nl]
    On Behalf Of Bill Sadvary
    Sent: Wednesday, February 23, 2005 8:21 PM
    To: hpux-admin@DutchWorks.nl
    Subject: [HPADM] Can't print to network printer

    I give.

    I can't print to a network spooled printer.

    I suspect bastille even after doing a "bastille -r", no luck. I can print
    from another identical system that has yet to have bastille config'ed on
    it.

    This is the first network spooled printer to be configured, via Sam and
    JetDirect.

    System name - DB2, HP-UX 11.23

    Queue name - sc5si

    To add the printer I...

    SAM/Printers and Plotters/LP SPooler/Printer and Plotters/Actions/Add
    Network-Based Printer/Plotter which then fired up JetDirect..

    JetDirect Printer Installer for UNIX vE.10.34 /opt/hpnpl/bin/hppi

    1) Default Queue [NO]
    2) Status Log [/opt/hpnpl/tmp/sc5si.log]
    3) Network Address [192.x.x.x]
    (Actual IP omitted)

    Advanced settings..

    1) Job Recovery [ON]
    2) True End-of-Job [ON]
    3) Banner Page [OFF]
    4) Default Printing Language [AUTO]
    5) PostScript Level [Level 2]

    Modelscript used for this queue is net_lj5x

    I can print a test page via the JetDirect Diagnostics that is running on
    DB2. So DB2 can talk to the printer. Also from DB2, I can telnet to the
    printer port 9100 and print text on the printer.

    The spooler is running, the queue enabled and the printer shows to be
    idle.

    So here's the situation..

    Feb 23 19:04:09%%[ status: end of job ]%%

    Notice the 0 pages printed above, which is accurate, unfortunately.

    % cat /usr/spool/lp/log
    sc5si-56 root sc5si Feb 23 19:04
    /etc/lp/interface/model.orig/sc5si
    /opt/hpnpl/bin/hpnpf -j sc5si-56+root -w -a1 -x 192.x.x.x -s
    /opt/hpnpl/tmp/sc5si.log

    % grep printer /etc/inetd.conf
    printer stream tcp nowait root /usr/sbin/rlpdaemon rlpdaemon -i

    % grep 515 /etc/services
    printer 515/tcp spooler # remote print spooling

    The host is in the /etc/hosts file even though it really doesn't have to
    be since I used the ip address during the jetadmin setup.

    % lpsched
    scheduler is running

    What else is there to check? Is it possible to setup some debugging? Any
    one have any ideas?

    Thanks!
    -Bill 

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