[HPADM] SUMMARY : Printing problems moving from hp-ux 10.20 to 11.23

Problem solved! Thanks to both Jason Issac and Bill Hassell, who both
deftly pointed to the "True End of Job" setting in the print models.
The print spooler is waiting for positive confirmation from the printer
that the job was successfully printed. There is a variable in the
print model "TEOJ" that you can set to turn that off. The models are
in "/etc/lp/interface/model.orig". There are two ways to fix the
problem.

1) Look for a line that says 'TEOJ="yes" ' and change it to ' TEOJ="" '
or ' TEOJ="no" '.

2) Modify all your print queues to disable True-EOJ, using the
following command:
modifyqueue -t off -q prnter18, where prnter18 is the queue name.

Thanks again!

Jim Gray
jimgray@xxxxxxxxxx
937-470-8188

----- Original Message -----
From: jimgray@xxxxxxxxxx
Date: Friday, September 28, 2007 3:05 pm
Subject: [HPADM] Re: Printing problems moving from hp-ux 10.20 to
11.23 - corrected symptom
To: hpux-admin@xxxxxxxxxxxxx

The symptom is different that I originally described, though.
There
is a pause of 15-20 seconds between print jobs, not print pages.
Any
ideas?

----- Original Message -----
From: Jim Gray <jimgray@xxxxxxxxxx>
Date: Friday, September 28, 2007 8:57 am
Subject: [HPADM] Printing problems moving from hp-ux 10.20 to 11.23
To: hpux-admin@xxxxxxxxxxxxx

We were previously running HP-UX 10.20 on a K580. Last week we
moved to a
rx4640 running HP-UX 11.23. Everything is going great except
the
printing.When users submit print jobs, the first page prints,
then
there is a 2-3
second pause, then the next page prints, etc. The print queues
were not
ported over, they were newly created. I searched the archive
for
a solution
earlier and there was some hint of DNS being the root cause, but
the printer
hostnames (all using hp jetdirect cards) are defined in the
/etc/hosts file.
Any suggestions are welcomed. I'll summarize when resolved. TIA.

Jim Gray
E-mail: jimgray@xxxxxxxxxx
Fax 937-667-2752
Cellular 937-470-8188


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