[HPADM] Urgent: pull out/put in GUI console won't reset console hung by SAM



Hi,


Both our root & oracle accounts in HP-UX B11.23 were locked
/disabled due to too many attempts to login.

From the GUI console, we can click an "Options" button to
select "Command Line" & this allows the disabled root to
login. However, the first thing we did was to launch SAM
(without setting TERM correctly) & now this GUI console is
"hung" due to garbled SAM display.

HP said it should be possible to pull out the console cable
behind the server & plug it back again & this will reset the
GUI console & put us back into Login: prompt.

Our hardware is HP Itanium Integrity rx2620.

We tried all the following :
a)pull out the VGA cable & put back
b)pull out the USB cable (ie goes to console keyboard) & put back
c)pull out the DB25 cable (labelled Remote/UPS/console) & put back

but the GUI console does not reset & give us back
the Login: prompt

Thanks
U


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