Desktop Controls does not work in CDE

From: Sun Fire (starcat524_at_yahoo.com)
Date: 04/16/04

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    Date: Fri, 16 Apr 2004 00:32:09 -0700 (PDT)
    To: sunmanagers@sunmanagers.org
    
    

    Dear Sun Managers,

    I've a Solaris machine recently upgraded from Solaris
    7 to 8. At the same time, the hummingbird Exceed was
    upgraded from 8 to 9 as well on all the users station.

    After the upgrade, my users have problem to invoke the
    Desktop_Controls. Users log in to CDE via the Exceed
    software. After the login, right mouse click, select
    Tools --> Desktop Controls

    users encounter the following errors....

    Heading: "File Manager Open Directory Error"
    Content: The folder specification,
    /home/ks124002/(pid168)sr/dt/appconfig/appmanager/C/Desktop_Controls
    does not exist.

    User goes into the home directory and the directory is
    not there. I've done a research on Solaris portion and
    found out that the Desktop_Controls directory should
    be resided in
    /usr/dt/appconfig/appmanager/C/Desktop_Controls or
    /etc/dt/appconfig/appmanager/C/Desktop_Controls but
    not in your user home directory.

    I would like to know whether is there any support
    compatiblity issue between Exceed 9 and Solaris 8? If
    no, how can I remedy this problem. I would like to
    know whether is this Solaris CDE problem or Exceed
    problem? I need to know so that I can escalate this
    problem to the right channel.

    Thanks in advance for your help.

    Regards,
    Tim

            
                    
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