problems with Citrix and SunRay servers

From: Rob De Langhe (rob.delanghe_at_telindus.be)
Date: 05/26/04

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    To: "'sunmanagers@sunmanagers.org'" <sunmanagers@sunmanagers.org>
    Date: Wed, 26 May 2004 12:13:54 +0200
    
    

    Hi,
     
    altough this might be a rather pure MS-problem, I am in such desparate need
    for assistance that I still post it on this wonderfull list because it is
    still related to Sun users:
     
    We have 2 SunRay servers that provide redundant desktops to users. From
    these SunRay servers, they can also launch the Citrix client program to
    connect to 2 Citrix MicroSoft servers to give them access to Outlook,
    MS-Office tools, etc.
     
    Regularly, like now, nobody can get a connection with this Citrix client
    program to those Citrix servers anymore ("...dial-up or modem problems
    prevent connection ...")
     
    After struggling through the MS-jungle on these Citrix servers, it seems
    that there is a licenting issue : licenses seem to be allocated to different
    people who do not have any Citrix-session open anymore from any SunRay
    server. The version of Citrix we run apparently can only grant licenses
    based on the MAC-address of the client-host that makes the connection. Since
    in our case all client-programs make their connection on behalf of different
    users but using the same MAC-addr of the SunRay server, how can this
    properly work ?
     
    Has anybody experience with a correctly working combination SunRay (version
    2 on Solaris-9) plus Citrix (version 1.2 on Windows-2000, Citrix client
    seems to carry version 6.30.1061 on Solaris) ?
     
    Desparately seeking for any good hint towards more detailed information
    about this combination ?
     
    TIA !
     
    Rob

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