L20 LTO problem

From: sridhara pk (sridharapk_at_rediffmail.com)
Date: 02/28/05

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    Date: 28 Feb 2005 14:53:47 -0000
To: sunmanagers@sunmanagers.org

      
    Hello Managers,
    If this question is off topic I am sorry.But I need help on
    this.I have an LTO L20 single drive 20slot tape library.Unfortunately it is
    out of maintenance.Everytime I powercycle the library it fails to do the
    inventory and comes out with an error saying
    " HARD ERROR.A command to the
    transport controller failed."
    When I try to go into the service menu to
    recalibrate the library it asks for a password which we dont know.
    My question
    is
    Is there any default password for the sevice menu of the L20?
    If the
    default password is changed then how to reset the password?

    Thanks in
    advance.

    Sridhara
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