Dependency problems with Tru64 patches

From: Bob Vickers (bobv_at_cs.rhul.ac.uk)
Date: 05/28/03

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    Date: Wed, 28 May 2003 12:35:53 +0100 (BST)
To: Tru64 Unix Managers <tru64-unix-managers@ornl.gov>

    Dear Managers,

    Once again I am trying to install a security patch and it is failing to
    install because dupatch alleges that I have installed a customer specific
    patch which interferes.

    An online manual defines a customer specific patch as:

     Any patch that is developed and made available to resolve a problem for a
     specific customer. A Customer-Specific patch is developed with prior
     knowledge of that customer's unique hardware and software configuration
     and environment. Customer-Specific patches may not be useful for another
     customer's system.

    I have never installed such a patch on Tru64 4.0G, I have only installed
    official patch kits and publicly announced patches to security problems.
    It seems to me that in the past Compaq have erroneously marked some
    patches as CSP and this prevents future patches being installed.

    I am reluctant to remove the older so-called CSPs because this may bring
    back a security problem. What is the simplest safe way out of this mess?

    Here are the messages from dupatch:

    Problem installing:

     - Tru64_UNIX_V4.0G / Security Related Patches:
            Patch C 00296.00 - V40G.BL17 CSP for SSRT2373 and SSRT2374 (Shared
    Libra
            ./usr/dt/lib/libDtSvc.so:
                    is installed by Customer Specific Patch (CSP):

     - Tru64_UNIX_V4.0G:
            Patch C 00103.04

                    and can not be replaced by this patch. To install this
    patch,
                    you must first remove the CSP using dupatch. Before
    performing
                    this action, you should contact your Compaq Service
                    Representative to determine if this patch kit contains the
                    CSP. If it does not, you may need to obtain a new CSP from
                    Compaq in order to install the patch kit and retain the
    CSP fix.

    This patch will not be installed.

    -------------------------------------------------------------------------
    -------------------------------------------------------------------------

    Problem installing:

     - Tru64_UNIX_V4.0G / Security Related Patches:
            Patch C 00297.00 - V40G.BL17 CSP for SSRT2415
            ./usr/dt/bin/dtsession:
                    is installed by Customer Specific Patch (CSP):

     - Tru64_UNIX_V4.0G:
            Patch C 00103.01

                    and can not be replaced by this patch. To install this
    patch,
                    you must first remove the CSP using dupatch. Before
    performing
                    this action, you should contact your Compaq Service
                    Representative to determine if this patch kit contains the
                    CSP. If it does not, you may need to obtain a new CSP from
                    Compaq in order to install the patch kit and retain the
    CSP fix.

    This patch will not be installed.

    -------------------------------------------------------------------------
    -------------------------------------------------------------------------

    Problem installing:

     - Tru64_UNIX_V4.0G / Security Related Patches:
            Patch C 00299.00 - V40G.BL17 CSP for SSRT2373 and SSRT2374 (Static
    Libra
            ./usr/dt/lib/libDtSvc.a:
                    is installed by Customer Specific Patch (CSP):

     - Tru64_UNIX_V4.0G:
            Patch C 00103.01

                    and can not be replaced by this patch. To install this
    patch,
                    you must first remove the CSP using dupatch. Before
    performing
                    this action, you should contact your Compaq Service
                    Representative to determine if this patch kit contains the
                    CSP. If it does not, you may need to obtain a new CSP from
                    Compaq in order to install the patch kit and retain the
    CSP fix.

    This patch will not be installed.

    Regards,
    Bob
    ==============================================================
    Bob Vickers R.Vickers@cs.rhul.ac.uk
    Dept of Computer Science, Royal Holloway, University of London
    WWW: http://www.cs.rhul.ac.uk/home/bobv
    Phone: +44 1784 443691

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