ES40 Server Crash

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Date: Tue, 30 Sep 2003 13:41:57 +0100
To: "Tru64 (E-mail)" <tru64-unix-managers@ornl.gov>

Hi all,

I have an ES40 running v5.1a with pk4 applied, which for some unknown reason
decides to crash/halt/hang for no apparent reason. The only way to sort the
server out is to switch the power off and then back on again. This does the
trick and the server boots up just fine. When it hangs, there is absolutely
no response from the console, the only way we see the server has gone is
because it disappears of the network.

I have been through various logfiles and there is absolutely nothing in them
remotely connected as to why the servers hangs. Compaq Analyse is installed
on this server, the only thing that was reported by this just before the
hang was the below entry relating to a Time Stamp Message. However on the
previous times that the server has hung there has not been a Time Stamp
Message. In fact there are several Time Stamp Messages and the system has
not hung so I doubt it is this.

System is running Oracle v 8.1.7.3 database which looking through the
database alert log showed nothing occurring until the system was restarted.

Does anyone have any clues as to what is going on or what else I can do to
prevent this from happening again?

Thanks in advance

Steve Copper

Description: Tru64 UNIX Time Stamp Message at Sep 30, 2003 1:29:28 PM
GMT+01:00 from wpde7 in file /var/adm/binary.errlog
File: /var/adm/binary.errlog
============================================================================
====
Event_Leader xFFFF FFFE
Header_Length 260
Event_Length 272
Header_Rev_Major 2
Header_Rev_Minor 0
OS_Type 1 -- Tru64 UNIX
Hardware_Arch 4 -- Alpha
CEH_Vendor_ID 3,564 -- Compaq Computer Corp
Hdwr_Sys_Type 34 -- Tsunami/Typhoon Corelogic
Logging_CPU 0 -- CPU Logging this Event
CPUs_In_Active_Set 4
Major_Class 310
Minor_Class 255
Entry_Type 310 -- Tru64 UNIX Time Stamp
Message
DSR_Msg_Num 1,820 -- Compaq AlphaServer ES40
                                               .... CPU Slots: 4 (667Mhz)
                                               .... PCI Slots: 10
                                               .... MMB Slots: 8 (DIMMs)
Chip_Type 11 -- EV67 - 21264A
CEH_Device 255
CEH_Device_ID_0 x0000 03FF
CEH_Device_ID_1 x0000 0007
CEH_Device_ID_2 x0000 0007
Unique_ID_Count 295
Unique_ID_Prefix 8,996
Num_Strings 5
TLV_Time_as_Local Sep 30, 2003 1:29:28 PM GMT+01:00
TLV_Computer_Name wpde7
TLV_DSR_String Compaq AlphaServer ES40
TLV_OS_Version Compaq Tru64 UNIX V5.1A (Rev. 1885)
TLV_Sys_Serial_Num AY04406981
Entry_Type 310
                       NOTE
   - TIME STAMP encountered in Event Log File.
   - Tru64 UNIX Time Stamp Event contains only an event header,
      as seen above, and no content following the event header.

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