SUMMARY: ES40 TIG error

From: Siebert, Aaron (aaron.siebert_at_nagrastar.com)
Date: 11/09/04

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    Date: Tue, 09 Nov 2004 09:54:52 -0700
To: "Siebert, Aaron" <aaron.siebert@nagrastar.com>, tru64-unix-managers@ornl.gov

    Thanks to Jenny Butler and Iain Barker for their answers

    Jenny showed me the site for alpha firmware information;
    http://ftp.digital.com/pub/DEC/Alpha/firmware/

    Iain mentioned that moving a jumper to get the TIG to be loaded from
    another location might work too. This is the solution that fixed our
    problem. Details below.

    I found this information the archive sight;
    Power off the system, remove
    the CPU/Memory cover, remove MMB1, then move jumper J21, which is the
    upper
    left jumper located to the upper right of MMB1, to position 2-3. This
    jumper
    position will force loading the TIG NVRAM from the serial rom. Leave the
    jumper in this position. Replace MMB1, cover etc. and your TIG nvram
    should
    be fine hopefully forever).The jumper information is in the ES40 Service
    Manual.

     

    Regards,
    Aaron Siebert

    -----Original Message-----
    From: tru64-unix-managers-owner@ornl.gov
    [mailto:tru64-unix-managers-owner@ornl.gov] On Behalf Of Siebert, Aaron
    Sent: Tuesday, November 09, 2004 9:19 AM
    To: tru64-unix-managers@ornl.gov
    Subject: ES40 TIG error

    ES40 4.0G

    Managers,

    An es40 died with TIG error and the recommendation is to update the
    firmware. I cannot find my firmware cd so I need to know if there is a
    way to burn or make one and where I can get the files for that?

    TIA

    Aaron Siebert
    Nagrastar Customer Support Engineer
    303-706-5492 fax 303-706-5719
    Aaron.Siebert@NagraStar.com

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