ES40 won't boot past Single User Mode

From: Copper, Steve (scopper_at_westernpower.co.uk)
Date: 12/08/04

  • Next message: T. Horsnell (tsh): "chmod + NFS" 
    Date: Wed, 08 Dec 2004 18:12:36 +0000
To: "Tru64 (E-mail)" <tru64-unix-managers@ornl.gov>

    All,

    We have an ES40 which we were about to upgrade to version 5.1B from 5.1A
    pk4. We have got as far as installing the new firmware levels (6.7),
    everything seemed to go ok on this part. But since then we have not been
    able to boot the server past the single user mode. We can boot into single
    user mode, but from there on any commands like "mountroot" or "bcheckrc"
    cause the system to crash.

    The only message that we can catch in time before it disappears is:-

    process_tempid_list: New hardware ID is not unique.

    I am thinking that there is a problem with the device driver databases in
    /etc, especially the files dec_unid_db, dec_scsi_db and dec_hw_db.

    Possibly related to this is that when we perform the "hwmgr show scsi"
    command all the device names return as being "null". If I do a "dn_setup
    -install_tape" and then show the devices again, all the names are present.
    However this does not have any affect on stopping the problem when we try
    and boot the system any further.

    Would anyone have any ideas as to what has gone on here and more importantly
    how to fix it!

    Thanks in advance

    Regards

    Steve Copper

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