SmartArray 5300A controller doesn't find new storage box

From: Ole Holm Nielsen (Ole.H.Nielsen_at_fysik.dtu.dk)
Date: 01/25/05

  • Next message: McCracken, Denise: "LSM and cloning installation" 
    Date: Tue, 25 Jan 2005 16:58:48 +0100
To: tru64-unix-managers@ornl.gov

    I have an Alphaserver DS20E with a 2-port SmartArray 5300A RAID
    controller. The internal disk cage is connected to Port 1.
    I've added an external MSA-30 storage box and connected it to
    the external Port 2 of the SmartArray 5300A. This hardware
    should be a fully supported configuration.

    Problem: After having connected the MSA-30 to my running
    system (Tru64 v5.1B patch kit 4), I'm eagerly looking for the
    2 disks that I've put in the MSA-30 for testing, but Tru64
    *can't* see any new devices whatsoever :-( The "Array Diagnostic
    Utility" (/usr/lbin/sainfo -t scp0 -P all) claims that there are
    no devices at all connected to Port 2, contrary to actual facts.

    I've run the Array Configuration Utility XE, but I don't seem
    to be able to pick up any new devices on the SmartArray 5300A.
    I've used this tool previously to add new disks to the internal
    Port 1 disk cage, so I know that my setup is working correctly.

    I have not been able to find any documentation about adding
    storage boxes to SmartArray controllers, having read both
    the SmartArray 5300A and MSA-30 documentation.

    Question: What's the procedure for adding a storage box to
    a SmartArray controller ? Is a server reboot required ?

    Thanks a lot,
    Ole Holm Nielsen
    Department of Physics, Technical University of Denmark

  • Next message: McCracken, Denise: "LSM and cloning installation"