Problems with UniVerse and Tru64

From: Carlos Vílchez Román (adm1_at_viabcp.com)
Date: 05/11/05

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    Date: Wed, 11 May 2005 11:50:25 -0500
To: tru64-unix-managers@ornl.gov

    Hi managers,

    We have a Tru64 4.0.F box, on a Compaq Server running Apache
    1.3. The web server works with our library system (ILS) called
    Sabini, a software developed in Spain. Actually, Sabini runs on
    a platform called UniVerse (version 9.5.1.3F) which is installed
    on a separate partition, which have 20% of available space.

    The problem is the following:

    Between 11:00 am and 3:30 pm, the system's performance gets
    critical, so we must restart the server (shutdown -r +3 ...)
    to get it back. A very drastic decision :(

    When the systems crashed down there are two processes consuming
    a lot of system resources: unmweb and ICI.Server -1:

       142 nobody 2.46M ./unmweb
       154 root 6.50M /app/ardent/uv/bin/uvdlockd -config
       233 nobody 8.70M uv ICI.SERVER -1
       263 nobody 2.46M ./unmweb
       280 nobody 8.70M uv ICI.SERVER -1
       299 nobody 8.70M uv ICI.SERVER -1
       307 nobody 2.46M ./unmweb
       338 root 2.20M /usr/sbin/portmap
       339 nobody 8.70M uv ICI.SERVER -1
       374 nobody 2.46M ./unmweb
       415 nobody 2.46M ./unmweb
       427 nobody 2.46M ./unmweb
       436 nobody 8.70M uv ICI.SERVER -1
       454 nobody 2.15M sh /usr/local/apache/cgi-bin/sm3spa
       455 nobody 2.15M sh /usr/local/apache/cgi-bin/sm3spa
       460 root 2.30M /usr/sbin/svrMgt_mib
       461 root 2.30M /usr/sbin/svrSystem_mib
       468 root 2.48M /usr/sbin/os_mibs
       470 root 2.84M /usr/sbin/cpq_mibs
       471 root 1.74M /usr/sbin/inetd
       478 root 1.77M /usr/sbin/cron
       501 nobody 8.70M uv ICI.SERVER -1
       506 nobody 8.70M uv ICI.SERVER -1
       517 nobody 3.77M /usr/local/apache/bin/httpd -d /usr/local/apache -
    R /usr/local/apache/libexec
       522 root 4.31M /usr/dt/bin/dtlogin -daemon
       535 root 3.55M /usr/local/apache/bin/httpd -d /usr/local/apache -
    R /usr/local/apache/libexec
       618 nobody 2.46M ./unmweb
       625 nobody 2.46M ./unmweb
       631 nobody 8.70M uv ICI.SERVER -1
       670 nobody 8.70M uv ICI.SERVER -1

    Anyone out there has any idea of what it is
    wrong with our system?

    Thanks for your time.

    Cordially yours,

    Carlos Vílchez-Román

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