Re: OT: HP's PeeCee customer statisfaction
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Date: 07/14/03
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Date: Mon, 14 Jul 2003 19:12:46 GMT
In article <CpCQa.63555$sI91.13096@news04.bloor.is.net.cable.rogers.com>, "John Smith" <a@nonymous.com> writes:
>http://story.news.yahoo.com/news?tmpl=story&ncid=1211&e=10&u=/ap/20030
>710/ap_on_hi_te/tech_s_best_and_worst&sid=95573371
>
>Survey: HP, Compaq Flunk PC Users Test
>Thu Jul 10, 4:17 PM ET Add Technology - AP to My Yahoo!
>
>
>By BRIAN BERGSTEIN, AP Business Writer
>
>NEW YORK - The biggest merger in high-tech history may be a financial
>success for Hewlett-Packard Co. and the former Compaq Computer Corp.,
>but it hasn't made buyers of their computers any happier. Both brands
>picked up terrible grades in an annual PC user satisfaction survey
>released Thursday.
>
>Dell Computer Corp., on the other hand, continued to shine.
>
>
>more....
>
>Meanwhile, HP and Compaq desktops both got an E - the lowest possible
>grade - along with those by Acer Inc., eMachines Inc. and NEC Corp.
>
>HP had scored a D-minus last year, while Compaq had the scarlet E in
>2002, as well. When PC Magazine subscribers were asked about their
>experiences in getting technical support or repair help, HP and Compaq
>scored worse than average in 12 out of 15 categories.
>
>To be sure, HP's $19 billion acquisition of Compaq last year never
>really was billed as a boon to consumers. The companies' main goals
>were to streamline their PC divisions and strengthen products and
>services for corporate customers.
>
>Still, the failing grades indicate how little progress HP has made in
>answering to competition from Dell, which regained the worldwide lead
>in PC sales from HP in the first quarter.
>
>more...
>
>
>I guess this means that any money for VMS advertising/marketing will
>be shifted to the PeeCee side of the house to bolster HP's sagging
>image there....after all, a satisfied PeeCee buyer is also a printer
>and printer ink buyer, and that's where HP's bread is buttered.
A PeeCee is a PeeCee. They all use an intel or AMD chip capable of
executing BillyBloatWarez. How is any one different than the other?
Comparing systems with the same memory, CPU, and drive hardware, what
is the difference?
--
VAXman- OpenVMS APE certification number: AAA-0001 VAXman(at)TMESIS(dot)COM
"Well my son, life is like a beanstalk, isn't it?"
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