Re: itrc - H.P. I.T. Resource Center.
From: Ken Robinson (kenrbnsn1_at_patmedia.net)
Date: 08/12/03
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Date: Tue, 12 Aug 2003 08:53:34 -0400
At 08:26 AM 8/12/2003, you wrote:
>In article <bh96en$u4g$1@grandcanyon.binc.net>, hamilton@Encompasserve.org
>(Bradford J. Hamilton) writes:
> >
> > I "heard" about it because I susbscribe to the patch mailing list. I
> > susbscribe as a "check" against the "patches" thread in the VMS
> conference on
> > EISNER::. I suppose if one were to scour the ITRC web site on a
> regular basis,
> > one would discover the addition of the patches in ITRC.
>
> And the URL is?
Here is the email I received yesterday:
==== begin email message ====
Improved Access to HP Tru64 UNIX and HP OpenVMS Patches
As part of HP's continued commitment to provide our customers with a
world-class customer experience, we are introducing a new customer
solution for obtaining patches for HP OpenVMS, HP Tru64 UNIX, and
associated layered products. Now, you can get these patches at the HP IT
Resource Center (ITRC) and take advantage of this one-stop IT professional
support site's advanced patch capabilities and comprehensive support tools.
This new solution will provide customers the following features:
One stop shopping for all HP produced patches
Improved search capabilities and navigation
Ability to download all desired and dependent patches in a single
transaction thereby saving time and reducing errors
All users of DSN link, http://www.support.compaq.com/patches, and
ftp1.compaq.com will now be directed to the HP IT Resource Center to
obtain patches for HP Tru64 UNIX, HP OpenVMS, and associated layered
products patches.
The existing patch distribution sites will be retired in September 2003. We
encouraged you to begin using the new ITRC services immediately and take
advantage of the advanced patching and other technical support features of
the site.
Getting Started:
When you need to find and download a patch or patch kit, use HP ITRC's
Patch Database.
Begin at HP's IT Resource Center (ITRC) web site:
http://www.itrc.hp.com
From the ITRC home page, select "individual patches" under the
maintenance and support (hp products) heading.
If you are first time user of the ITRC, you will need to register for a
user ID and password. Follow the instruction on the log in screen to
register. If you are already registered with the ITRC, log in with your
user ID and password. [if you are registered to use the forums there, that
registration is sufficient -- Ken]
For more information on searching and downloading patches, follow the
"Tru64 Unix and OpenVMS patches" link in the right side bar of the patch
main menu. For more information on the IT Resource Center, follow the
"introducing the ITRC" right sidebar linkage off the ITRC home page.
==== End email message ====
Ken Robinson
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- Maybe in reply to: Jim Strehlow: "itrc - H.P. I.T. Resource Center."
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