Re: itrc - H.P. I.T. Resource Center.
From: Mike Rechtman (michael.rechtman_at_hp.com)
Date: 08/14/03
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Date: Thu, 14 Aug 2003 10:41:36 GMT
Chris Moore wrote:
>
> One other problem is that patches for older versions such as 5.5-2H4, 7.1
> etc. have been omitted. (VAX only shows 6.2, 7.2 and 7.3, Alpha is similar)
>
> I realize that not much is going on there, but some of those versions are
> still listed by HP (sorry...'hp') as "prior version support".
>
> Looks like I better download everything to my own repository, just in case I
> encounter yet another "obsolete" system to be supported.
>
PLEASE find the 'feedback' page, and leave a message about this - I did,
and was
contacted back, but I think many voices in unison would make a much
better
impression.
> "Ken Robinson" <kenrbnsn1@patmedia.net> wrote in message
> news:6.0.0.14.2.20030812085038.04beee50@mail.patmedia.net...
> At 08:26 AM 8/12/2003, you wrote:
> >In article <bh96en$u4g$1@grandcanyon.binc.net>, hamilton@Encompasserve.org
> >(Bradford J. Hamilton) writes:
> > >
> > > I "heard" about it because I susbscribe to the patch mailing list. I
> > > susbscribe as a "check" against the "patches" thread in the VMS
> > conference on
> > > EISNER::. I suppose if one were to scour the ITRC web site on a
> > regular basis,
> > > one would discover the addition of the patches in ITRC.
> >
> > And the URL is?
>
> Here is the email I received yesterday:
>
> ==== begin email message ====
>
> Improved Access to HP Tru64 UNIX and HP OpenVMS Patches
>
> As part of HP's continued commitment to provide our customers with a
> world-class customer experience, we are introducing a new customer
> solution for obtaining patches for HP OpenVMS, HP Tru64 UNIX, and
> associated layered products. Now, you can get these patches at the HP IT
> Resource Center (ITRC) and take advantage of this one-stop IT professional
> support site's advanced patch capabilities and comprehensive support tools.
>
> This new solution will provide customers the following features:
> One stop shopping for all HP produced patches
> Improved search capabilities and navigation
> Ability to download all desired and dependent patches in a single
> transaction thereby saving time and reducing errors
>
> All users of DSN link, http://www.support.compaq.com/patches, and
> ftp1.compaq.com will now be directed to the HP IT Resource Center to
> obtain patches for HP Tru64 UNIX, HP OpenVMS, and associated layered
> products patches.
>
> The existing patch distribution sites will be retired in September 2003. We
> encouraged you to begin using the new ITRC services immediately and take
> advantage of the advanced patching and other technical support features of
> the site.
>
> Getting Started:
> When you need to find and download a patch or patch kit, use HP ITRC's
> Patch Database.
>
> Begin at HP's IT Resource Center (ITRC) web site:
> http://www.itrc.hp.com
>
> From the ITRC home page, select "individual patches" under the
> maintenance and support (hp products) heading.
>
> If you are first time user of the ITRC, you will need to register for a
> user ID and password. Follow the instruction on the log in screen to
> register. If you are already registered with the ITRC, log in with your
> user ID and password. [if you are registered to use the forums there, that
> registration is sufficient -- Ken]
>
> For more information on searching and downloading patches, follow the
> "Tru64 Unix and OpenVMS patches" link in the right side bar of the patch
> main menu. For more information on the IT Resource Center, follow the
> "introducing the ITRC" right sidebar linkage off the ITRC home page.
>
> ==== End email message ====
>
> Ken Robinson
-- --------------------------------------------------------------------- Usual disclaimer: All opinions are mine alone, perhaps not even that. Mike Rechtman *rechtman@tzora.co.il* Kibbutz Tzor'a. Voice (home): 972-2-9908337 "20% of a job takes 80% of the time, the rest takes another 80%" --
- Next message: Hans Vlems: "Fast ethernet and DECnet phase IV"
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