Re: HP TCPIP SMTP Queues (again)

From: Richard B. Gilbert (rgilbert88_at_comcast.net)
Date: 01/08/04


Date: Wed, 07 Jan 2004 21:41:21 -0500

Don't be so sure that you have messed something up!

I've been through the wars with SMTP on UCX 2.0E, 3.1, 3.2, 3.3 and 4.2.
3.3 up to ECO 8 would crash the symbiont quite regularly. V4.2 still
did it occasionally. It has gotten a lot better in the last ten years
but I think there are still serveral obscure bugs or maybe more than
several. I no longer use TCP/IP Services for incoming mail send very
little outgoing mail.

If you have software support for TCP/IP services, log a call. If not,
there may not be much you can do except learn to live with it.

Alder wrote:

>Hi everyone, and Happy New Year!
>
>Another question from the local VMS dummy, I'm afraid.
>AlphaServer AS1000A 4/266 w/ 384 MB RAM
>OpenVMS 7.3
>TCP/IP Services 5.4
>
>I'm attempting to use HP's SMTP product on my standalone AlphaServer
>(hostname SZEGED). This system is on an Ethernet LAN and has an IP address
>of 192.168.0.3. It's connected to the Internet through a W2K Pro system
>(hostname KIRALY) with an internal IP address of 192.168.0.1 and a dynamic
>external IP address. The domain name, courtesy of DYNDNS.ORG, is
>EREBUS.HOMEIP.NET. I can send and receive mail on the VMS system OK, but
>the problem I'm facing is that once an incoming mail is delivered to the
>appropriate VMS user account the associated entry in the execution queue
>lingers on indefinitely in a BUSY state. Any mail arriving later is, of
>course, queued up forever (or until I manually delete the entry). How long
>should I expect to have to wait?
>
>The documentation and previous SMTP discussions on c.o.v. were helpful for
>getting some other configuration issues sorted out, but I suspect that I've
>botched the configuration in some fashion. Here's some config info that
>might be relevant:
>
>$ TCPIP SHOW CONFIGURATION SMTP
>
>SMTP Configuration
> Options
>Initial interval: 0 00:30:00.00 Address_max: 16 NOEIGHT_BIT
>Retry interval: 0 01:00:00.00 Hop_count_max: 16 NORELAY
>Maximum interval: 3 00:00:00.00 TOP_HEADERS
>
>Timeout Initial Mail Receipt Data Terminate
> Send: 5 5 5 3 10
> Receive: 5
>
>Alternate gateway: not defined
>General gateway: not defined
>
>Substitute domain: not defined
>Zone: not defined
>
>Postmaster: TCPIP$SMTP
>Log file: SYS$SPECIFIC:[TCPIP$SMTP]TCPIP$SMTP_LOGFILE.LOG
>
>Generic queue Queues Participating nodes
>
>TCPIP$SMTP_SZEGED_00 1 SZEGED
>
>
>$ TCPIP SHOW MX_RECORD
>%TCPIP-E-ROUTEERROR, error accessing routes database (TCPIP$ROUTE)
>-TCPIP-W-NORECORD, information not found
>
>
>$ SHOW LOGICAL/SYSTEM *SMTP*
>
>(LNM$SYSTEM_TABLE)
>
> "MAIL$PROTOCOL_SMTP" = "TCPIP$SMTP_MAILSHR"
> "TCPIP$SMTP_COMMON" = "SYS$SPECIFIC:[TCPIP$SMTP]"
> "TCPIP$SMTP_ENABLE" = ".1.."
> "TCPIP$SMTP_LOCAL_ALIAS_ONLY" = "1"
> "TCPIP$SMTP_LOG_LEVEL" = "3"
> "TCPIP$SMTP_NO_MX" = "1"
> "TCPIP$SMTP_RECV_SNAPSHOT_BLOCKS" = "200"
> "TCPIP$SMTP_RECV_TRACE" = "1"
> "TCPIP$SMTP_SFF_REQUIRES_PRIV" = "1"
> "TCPIP$SMTP_SYMB_SNAPSHOT_BLOCKS" = "200"
> "TCPIP$SMTP_SYMB_TRACE" = "1"
>
>$ TYPE SYS$SPECIFIC:[TCPIP$SMTP]TCPIP$SMTP_LOCAL_ALIASES.TXT
>EREBUS.HOMEIP.NET
>
>$ TCPIP SHOW HOST/LOCAL
>
> LOCAL database
>
>Host address Host name
>
>192.168.0.1 KIRALY.EREBUS.HOMEIP.NET, kiraly.erebus.homeip.net, KIRALY,
> kiraly
>192.168.0.2 ISZKAZ.EREBUS.HOMEIP.NET, iszkaz.erebus.homeip.net, ISZKAZ,
> iszkaz
>192.168.0.3 SZEGED.EREBUS.HOMEIP.NET, szeged.erebus.homeip.net, SZEGED,
> szeged
>127.0.0.1 LOCALHOST, localhost
>
>
>And here's a typical queue listing. The mail item associted with ENTRY 951
>has been delivered to the local user account, but has remained BUSY now for
>hours:
>
>$ SHOW QUEUE/FULL/DEVICE=SERVER *SMTP*
>Generic server queue TCPIP$SMTP_SZEGED_00
> /GENERIC=(TCPIP$SMTP_SZEGED_01) /OWNER=[SYSTEM]
>/PROTECTION=(S:M,O:D,G:R,W:S)
> /SCHEDULE=(NOSIZE)
>
>Server queue TCPIP$SMTP_SZEGED_01, busy, on SZEGED::, mounted form DEFAULT
> /BASE_PRIORITY=4 /DEFAULT=(FEED,FORM=DEFAULT) /OWNER=[SYSTEM]
> /PROCESSOR=TCPIP$SMTP_SYMBIONT /PROTECTION=(S:M,O:D,G:R,W:S)
>
>
>$ TCPIP SHOW MAIL
>
> SMTP Mail Queue Entry: 956 User: TCPIP$SMTP
> File:
>_SZEGED$DKA0:[SYS0.TCPIP$SMTP]04010711443094_TCPIP$SMTP-1A4E.TCPIP_SZEGED;1
> Status: Pending
>
> Message Headers:
>
> Return Path: SMTP%"Terrence.Branscombe@gems8.gov.bc.ca"
> Received By: from cedar.itsd.gov.bc.ca (142.32.11.116) by
>szeged.erebus.homeip.net (V5.4-15, OpenVMS V7.3 Alpha); Wed, 7 Jan 2004
>11:44:30 -0800 (PST)
> Received By: from pipe.gov.bc.ca (pipe.bcsc.gov.bc.ca [142.32.11.55])
>by cedar.itsd.gov.bc.ca (8.12.5-20030917/8.12.5) with ESMTP id
>i07JiMC4007080 for <tbransco@erebus.homeip.net>; Wed, 7 Jan 2004
>11:44:25 -0800
> Received By: by pipe.bcsc.gov.bc.ca with Internet Mail Service
>(5.5.2657.72) id <CJ3WHS1N>; Wed, 7 Jan 2004 11:44:22 -0800
> From: Terrence.Branscombe@gems8.gov.bc.ca
> To: "'tbransco@erebus.homeip.net'"
><tbransco@erebus.homeip.net>
> Subject: SMTP test from MEM
> Date: Wed, 7 Jan 2004 11:44:18 -0800
>
> SMTP Mail Queue Entry: 951 User: TCPIP$SMTP
> File:
>_SZEGED$DKA0:[SYS0.TCPIP$SMTP]04010622474510_TCPIP$SMTP-1AB6.TCPIP_SZE
>GED;1
> Status: Processing
>
>
>If anyone has any suggestions for fixing the SMTP queues, or for other
>configuration changes, please let me know here. Thanks.
>
>
>Regards,
>
>Alder
>
>
>
>



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