Re: Telnet over WAN latency troubleshooting

Rich Jordan wrote:
>
> I'm running through all the menus and don't see any way to get line
> quality information. Apparently you have to use the browser/gui
> interface to get that, and I can't since its only accessible from the
> LAN interface of the modem. Maybe there's a way to get to the CLI
> instead of the menus. Hopefully.

When I got my DSL modem, I called up 3com to ask about documentation for
the CLI. The droid automatically answered that that was no CLI or
documentation for that modem. My ISP had the PDF document available for
the CLI of that modem, and it had been prepared by the manufacturer who
had just told me such things didn't exist :-)

In terms of my router, I had to go to the manufacturert,s web site
(netgear) and did find one. Furthermore, when I reflashed my router with
the Zyxel firmware (netgear routers were manufactured by Zyxel), I also
found documents on the net giving the fill CLI and that included far
more commands than what Netgear had.

And if I looked in the tech support notes, I also found explanations on
how to use the tracing with full examples.

I guess this is the difference between "real" routers and "consumer"
routers. The real routers come with real documentation and when you call
for support, you get someone who gives you real answers instead of
"sorryk that doesn't exist" standard answers.
.

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