Re: OpenVMS support contracts for hobbyists: A scenario

In article <mddac4j92uz.fsf@xxxxxxxxxxxxxxxx>, Rich Alderson <news@xxxxxxxxxxxxxxxxxxxxxxxx> writes:

Does anyone think that HP would be amenable to a group, such as a DECUS LUG,
purchasing a cover contract under which SPRs could be submitted. I envison
the members of such a group pooling resources to pay for the contract, and
everyone's system being named therein.

If I were HP, I'd include an SPR submission route with all hobbyist
licenses. They might not get the same priority as a paying customer,
but:

1) HP would be made aware of any actual bugs found by people who
clearly care about the product.

2) HP would look like it was just a little seriously caring about
the product.

I think in the past us hobbyists were able to get the attention here
of folks like Guy and Hoff, who would often see to that a real bug
was really tracked. It's not clear that any of the new VMS Engineers
are watching what we say here.

.