[OT] (kinda) HP, parts ain't parts; KVM internal power supply
- From: Rich Jordan <jordan@xxxxxxxxxxx>
- Date: 30 May 2007 15:55:10 -0700
We've got an HP KVM switch, 336044-B21. Its just out of warranty, and
not under contract. Power supply went all microsoft on us (low
output, capacitors oozing, no worky).
HP does not provide service parts, and cannot tell us where to get
same, though they'd be happy to sell us a new unit. Aside from being
very difficult to understand, the parts person was pleasant and tried
to help but apparently something on his screen said "can't help, no
info, make the caller go away and move on to the next one".
Its kind of on topic because we do have a DS10 and an MV3100-30
connected to it; its currently running with an old PC-AT power supply
jury-rigged up to it.
Its a small open frame, made by DVE, model number DSO-142L (may be
DS0). The number comes up on a couple of chinese websites, but
doesn't seem to be a 'normal' replacement at the usual places
(Digikey, Jacobs, etc). Any ideas where we could get one, or a
compatible enough to fit inside the case unit?
4.6" x 1.4" x 1" high, output +5.1/2.4A and -5V/0.5A, mounts on and
grounds through little metal pedestals inside the KVM case.
Thanks
.
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