Re: Replacing Battery Canister in A3500FC

From: Scott Howard (scott_at_hunterlink.net.au)
Date: 09/27/03 

Date: 27 Sep 2003 12:20:55 GMT

"Michael wrote:
>> We have a battery canister (part#: 370-2434) which we are replacing.
>> Manual (StoreEdge A3500/A3500FC Controller Module Guide)says this :
[...]
>
> Be that as it may, the battery check is probably out on the rm6 health
> check display. It will also proabably have disabled the write cache and
> you have significantly lower write performance.
>
> IIRC, the battery can just be swapped out at this point without shutting
> the system down. The controller will recognize the change and start
> charging it. Be sure to write the date is was swapped on the battery.
> They last about 1 year. It will take a couple days for the battery to
> become fully charged and the write cache will come back on
> automatically. If it doesn't, that's why you have a service contract.

A3500 batteries can NOT be hot-swapped as you've suggested.
The write cache will NOT come back on automatically, you will need to reset
the battery age with Raid Manager.
It will NOT take a couple of days for the battery to become fully charged -
more likely somewhere between a few hours and about 12 hours (depending on
how new the battery is)
The batteries last 2 years, not 1 year.

Follow the procedure in the manual and you'll be right...

  Scott.

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