Re: StorEdge T3: lost password

From: Douglas O'Neal (oneal_at_dbi.udel.edu)
Date: 02/25/05


Date: Fri, 25 Feb 2005 14:57:24 -0500

Richard B. Gilbert wrote:
> sinister wrote:
>
>> "Marcin Dobrucki" <Marcin.Dobrucki@TAKETHISAWAY.nokia.com> wrote in
>> message news:H_iTd.248$v4.4924@news2.nokia.com...
>>
>>
>>> sinister wrote:
>>>
>>>
>>>> We have a Sun StorEdge T3 we need to get into. But the previous
>>>> sysadmin is gone and we don't have the password.
>>>>
>>>> It sounds like what we need to do is make an RJ-11 and connect it to
>>>> a DB-9. What is the pinout? We tried various pinouts with no luck.
>>>>
>>>
>>> http://www.stokely.com/unix.serial.port.resources/A-B-Ycablepinout.html#storedge.link
>>>
>>>
>>> Is your cable hooked up like this?
>>>
>>
>>
>> We tried that combination and it didn't work.
>>
>> What I'm wondering is if we have to follow other instructions I've
>> seen about turning the T3 off or something in order to see anything
>> from the connection.
>>
>>
>
> Did you notice the warning on that web page?
>
> "Note: The serial port is reserved for special service procedures that
> can be performed only by qualified, trained service personnel. Do not
> attempt to perform any procedures through the serial port or you risk
> damaging the disk tray configuration and data."
>
> Without very explicit directions from a very reliable source, I wouldn't
> touch that with a ten foot pole!!!! IOW, if you need to ask, get
> professional help!

The T3 is quite easy to manage from the serial console, particularly with the
service manual available. I'd be more worried with serial access to the
servers than to the T3's. I don't suppose Sun puts the same warning on
the pages describing their big iron. :)


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