Re: RANT: Why Sun is losing to Linux

Josh McKee <jtmckee@xxxxxxxxxxxxxxx> writes:

The reason for the version downgrade was not to use a version that
doesn't "whine" about the component. The reason for the downgrade is
that version 5.12 was the last version which does not have the service
mode for which I do not have the password. Therefore I have full control
over my system.

It's the last version which does not does the auto diagnostics
such as described in

http://www.sun.com/blueprints/1003/817-3910.pdf

and that firmware does not look at the "this component is faulty"
status.

This isn't about trying to get a bad piece of hardware to work. It's
about trying to get the replacement for said piece of hardware to work.

The document quoted above claims that the CHS data is stored with
the component; so either the system marked it as bad immediately or
someone shipped you components which were marked as bad before.

Or, as is the reason for my having started this thread, they will look
to alternatives which don't require payment to the vendor in order to
enable full system functionality after having replaced faulty hardware.

It's not supposed to work that way.

If Sun is going to require me to purchase a service contract or pay
hourly to obtain this password you can bet that said money will instead
be applied towards a non-Sun system. Sun probably won't care about my
isolated case. Hence the reason Linux is encroaching on Suns territory.
Hence the reason for my having started this thread.

I'm not sure where Linux comes in here; Solaris runs fine on non-Sun
(x86, AMD or SPARC) hardware too.

We do care about keeping our customers; but the design point of these
systems and the way they are serviced is not the single person at home
without a service contract.

Anyway, I would not bet on the replacement components being "good".

Casper
--
Expressed in this posting are my opinions. They are in no way related
to opinions held by my employer, Sun Microsystems.
Statements on Sun products included here are not gospel and may
be fiction rather than truth.
.

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