Re: AIX 4.3.3 fee-based service extension

From: Frank D (fdemar_at_hotmail.com)
Date: 06/18/03 

Date: 18 Jun 2003 13:44:12 -0700

"Uli Link" <Ulrich.--nO-sPAM--Link@Epost.de> wrote in message news:<bcpcvs$edo$06$1@news.t-online.com>...
> > Anyone have an idea on the pricing structure for the fee-based service
> > extension when 4.3.3 service is withdrawn at the end of the year? I'm
> > trying to work up some figures for a meeting on Thursday, and IBM
> > isn't exactly being forthcoming with information. What have they done
> > in the past? Is it a % uplift to the regular support fee, a
> > per-incident charge or ???? All I'm looking for are ballpark figures,
> > not something I can take to the bank.
> >
>
> My expiriences from past (same for almost all vendors)
>
>
> Don't pay anything you don't _really_ need.
>
> Don't touch the running 4.3.3 systems. They will keep running as long as you
> don't change them.
> In most cases the additional risc will be close to nothing for times of less
> than a year(???). For long terms this depends closely to the skills and
> knowledge of the personal operating those systems.
> If there are lots of such system, buy enough spare parts.
>
> Migrate _before_ you need to change the running systems, you'll probably
> need the support for steady evolving systems.
>
> Migrate if you need fast security patches for public exposed, internet
> connected systems.
>
> Third party software and/or related software development tools will sooner
> or later require O/S levels in the supported life cycle, or you'll get the
> needed support from there. Or stay with the old unsupported tools as you
> know them (as is...).
>
> Migrating two years later isn't any cheaper than migrating now and yet. If
> you plan to skip one or even more releases, migration will become much more
> complex and expensive.
>
> Nothing specific to AIX, only software business as usual. If you want to get
> out of this business (or evil???) circle, think about migrating towards Open
> Source Solutions.
>
> ---
> Uli

Not an option. These are customer systems that I am contractually
obligated to support. I'm looking for information, not opinions.

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