Re: server hangs at sms menu?

From: Kamal R. Prasad (kamalp_at_acm.org)
Date: 10/10/05

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    Date: 10 Oct 2005 09:41:50 -0700
    
    

    Mike wrote:
    > I have a remote server that has (randomly?) hung
    > at the sms menu on boot. This server is booted
    > every night (I know, don't want to hear it) and
    > does not hang each night, but has three times in
    > three weeks. I have a terminal concentrator on
    > the S1 console port.
    >
    hang means requires a power reset from the machine's reset button.
    If you mean it is waiting for a keypress befpre proceeding, that might
    be an SMS configuration issue.
    check out the various configuration options for the firmware and/or SMS
    to fix that issue(assuming it isn't a hang).

    regards
    -kamal

    > The sequence is:
    >
    > - boot the box
    > - the night operator calls saying the box didn't
    > come back from the boot
    > - telnet to the concentrator and port
    > (telnet DEVICE 3500)
    > - when I've done this I see the sms menu portion
    > where it looks like it's trying to find its
    > console ... I don't do anything here and it
    > continues to boot normally
    >
    > a coworker says he must press ENTER, then it
    > continues booting from the same sms menu (I
    > don't ever remember pressing ENTER for it
    > to continue)
    > - the box then boots normally
    >
    > This is a p615, aix 5.2 ML 5, only a single microcode
    > level down. It is the primary of a HACMP cluster,
    > though I don't think that's an issue.
    >
    > Any ideas?
    >
    > Mike


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