Re: Need somewhere to vent...

From: +Alan Hicks+ (alan_at_lizella.netWORK)
Date: 10/09/04 

Date: 9 Oct 2004 12:36:28 -0500

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

In comp.unix.bsd.freebsd.misc, Bill Vermillion dared to utter,
> Does the native language really have anything to do with the
> intelligence of the support person?

Not necessarily, but using a tech support person with a different
native language is much more difficult, particularly for people like me
who don't speak "normal English". I'm from the heart of Dixie and
people down here "tawk jes' uh bit diff'runt frum how y'all fokes
tawk." I can't communicate with Indian tech support people. I can
hardly understand them and I _know_ they can't understand me, even when
I try to speak in less accented terms.

- --
It is better to hear the rebuke of the wise,
Than for a man to hear the song of fools.
Ecclesiastes 7:5
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.2.1 (GNU/Linux)

iD8DBQFBaCFUlKR45I6cfKARAgk7AKCdbnDaWuRR6cJEUdQpvu4usJjHJQCfXXzg
0KTGMBUeB04gOBO0GZFLClg=
=g/oB
-----END PGP SIGNATURE-----

Relevant Pages

  • Work progresses on ISO COBOL definition of native support for XML
    ... "native language" support for "Standard" COBOL. ... (I am not certain what extension language other COBOL ...
    (comp.lang.cobol)
  • Re: Need somewhere to vent...
    ... but using a tech support person with a different ... > native language is much more difficult, ... having to deal with indians who natively speak usian english ... (but with some usian-indian-people-type accent), and they speak quickly, ...
    (comp.unix.bsd.freebsd.misc)
  • Re: Need somewhere to vent...
    ... >>is there ANY company that still uses support in ENGLISH speaking ... >>countries for their ENGLISH speaking customers!? ... i guess it boils down to the native language of the person most likely ...
    (comp.unix.bsd.freebsd.misc)
  • Re: Refreshing Honesty (about sad story)
    ... If they cannot live with that, they can quit, or speak as a citizen, not a company rep. ... If they officially speak for the company, the only thing they are allowed to say is exactly what the company wants said. ... I support her making the statement she made after it was cleared with her superior. ... I absolutely do not support the idea of pressuring her to resign when her superior steps forward and takes the blame. ...
    (rec.outdoors.rv-travel)
  • Re: new cert coming
    ... You should thank them for speaking English, ... I do not speak Hindi, ... >> of learning it so I can converse with a support agent ... in this country, ...
    (microsoft.public.cert.exam.mcse)