Re: console freezes when running a menu script that uses oash...

From: Abid Khan (akhan_at_att.net)
Date: 07/17/03

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    Date: 17 Jul 2003 06:31:24 -0700
    
    

    foz_67@hotmail.com (foz_67) wrote in message news:<8a247e46.0307161103.8684df4@posting.google.com>...
    > Hi there,
    >
    > We have been running the same Menu (oash) script using point and pick
    > options for a few years now. Till recently, everything has been
    > working perfectly.
    >
    > We have several servers out in the field that have the same install,
    > supplements, and patches and on the same model Dell server and using
    > the same script.
    > Open Server Enterprise 5.0.6 with the following supplement and
    > patches. rs506a/oss629a/oss635a/oss636a/oss639a/oss640a/oss642a/oss643a/oss645a/oss648a
    >
    > The issue is that the console will periodically freeze when running
    > the script or moving around in the script. Of our last 4 server
    > setups (all using identical menu script and have the exact same setup)
    > 3 of them are having the issue.
    > If we don't use the script everything is fine. But Point and Pick is
    > pretty handy for a menu script so we'd like to get this resolved.
    >
    > Some more info on symptoms that we see...
    > - Keyboard seems like it goes dead... can't even turn off and on the
    > Num Lock or Caps Lock keys.
    > - can still telnet in and use the menu script without any problem.
    > - can still use wyse terminals through the digiboard and use the same
    > script without any problem
    > - can still use dialup to get into the server and use the same script
    > without any problem.
    > - sometimes it happens when I first start the script, sometimes it
    > happens after you've moved the through the menu a bit, sometimes you
    > can go through any menu item you want and it works fine.
    >
    > I can make this happen about 70% fo the time, but as a note, this ONLY
    > happens on the console and not on any other type of terminal or
    > session.
    >
    > My TERM is scoansi and it still happens using ansi.
    >
    > My questions...
    >
    > Can this be a termcap or terminfo problem? Although no changes were
    > made to them and it was just a standard install of Open Server.
    >
    > Has anyone had any issues with oash that seems related, causing the
    > console to freeze?
    > I'm thinking it might be a problem with oainit or oadeinit but if so,
    > then why wouldn't it happen on a wyse terminal or telnet session?
    >
    > Thanks in advance,
    > Don

    Hello Don,

    Let's find out some more info, does the new hardware is different then
    the old HW you used in the past, make/model, Is the video card is
    different or may be using a different chip set, how about the keyboard
    Is it different then the old ones, may be smaller in size if so can
    you try a older keyboard just for testing purposes.

    Abid


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