Re: Client disconnecting over a VPN connection

From: Rob (rob_at_nottobefoundhere.com)
Date: 09/27/05

  • Next message: Rob: "Re: SCO 5.0.7 and Dell 830 -- how does it go together" 
    Date: Tue, 27 Sep 2005 12:50:37 +0200

    Simon Hobson wrote:
    > On Wed, 21 Sep 2005 11:26:52 +0100, Rob wrote
    > (in message <dgrch5$538$1@newsread.albacom.net>):
    >
    >
    >
    >>During the last 2 months we've been told about a frequent number of
    >>"disconnections" reported on the remote site; by disconnection I mean
    >>the disappearing of the windows which depicts the package even while the
    >>operator is typing/clicking.
    >>
    >>These problems occurs approx every 10/15 minutes and have been reported
    >>by all the operators on the remote site (ie, this is not related to a
    >>single box) even if they occur at different times.
    >>
    >>During these periods, the internet connection is reported as functional
    >>since operators on the remote side can browse the 'Net without problems;
    >>the VPN link seems to work fine since (eg) while operator Bill reports
    >>the problem, operator Bob still works using the same VPN channel.
    >
    >
    > I know this isn't going to be very helpful, but at my last job we ran
    > character sessions (telnet) to an OpenServer 5.0.6s box. We always had a low
    > level of disconnections which we mostly at sites using a WAN link - they were
    > reported to the user by the local telnet app popping up a notice that teh
    > connection was reset by the peer.
    >
    > I alway put this down to a flaky bit of network programming, either in the
    > TCP stack or the telnet daemon - I always assumed that there was a network
    > error (dropped packet) or a delayed packet and some bit of the system simply
    > didn't handle it correctly.
    >
    > Simon
    >

    Simon,

    thanks for contributing.

    I've been told that we were able to solve (at least, we really hope so
    :-) this issue by replacing the firewall/VPN device with a newer one.

    Thanks,
    Rob 

    -- 
                Roberto Zini -  r.zini<@AT@>strhold.it
---------------------------------------------------------------------
         "Has anybody around here seen an aircraft carrier?"
                 (Pete "Maverick" Mitchell - Top Gun)
  • Next message: Rob: "Re: SCO 5.0.7 and Dell 830 -- how does it go together"

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