Re: 5.0.6 retirment (Re: SCO 507 + MYSQL)

From: Bill Vermillion (bv_at_wjv.com)
Date: 10/04/05

  • Next message: John Schmidt: "Re: In search of Parallel and serial cards for Openserver 6" 
    Date: Tue, 04 Oct 2005 17:25:01 GMT

    In article <0625k1hgo7rtve3a9sq3e5cd3r3138paso@4ax.com>,
    John <John@yahoo.com> wrote:
    >On 3 Oct 2005 09:55:28 -0700, jboland@sco.com wrote:
    >
    >>
    >>John wrote:
    >>>
    >>> I totally agree with your feelings on the new 6.0.
    >>>
    >>> It does a few too many strang things still.
    >>
    >>John,
    >>
    >>I would like to understand some of these strange things that you refer
    >>to above. Can you help me to understand what they are?
    >>
    >>> Stability is MANDATORY.
    >>> Else I would screw with MS products
    >>> and make them work. Especially
    >>> if we got to pay money for a not necessarily needed
    >>> upgrades so soon.
    >>
    >>Can you give me some pointers to areas where OpenServer 6 is unstable?
    >>
    >>> Hopefully, they reverse their discontinuance position
    >>> of 5.0.6 for at least another year. Forcing money out of
    >>> customers is bad business for us and ultimately SCO.
    >>
    >>The retirement does not come into force until the 31st of December. We
    >>usually give at least 90 days notification of a retirement and we have
    >>done so again in this case.
    >>
    >>I would be interested to understand why you feel "another year" of
    >>sales and support on a 5+ year old product is required. Any feedback
    >>you can give would be most useful.
    >>
    >>Thanks,
    >>
    >>John
    >
    >I would like to understand some of these strange things that you refer
    >to above.

    >BOOTING: We loaded 60 on two poweredge 800's.
    >One works fine. The other booted fine half the time -
    >the other half it would hang halfway thru bootup.
    >In seemingly different places.
    >Had to reset machine then it would reboot.
    >Reloaded 60. Still same.
    >Loaded 506 on same machine.
    >Perfect boot everytime. It has rebooted every half hour
    >for 2 days now.

    >USB: Plugged printer into one socket of a two plug
    >socket . Setup printer OK. Prints OK.
    >Plugged into other socket. Can't see it.
    >Pointed S/W to the new socket. Sees it. Prints OK.
    >Next reboot. Sees it OK. Plug back into original plug position.
    >Sees it without changing any software settings this time....
    >Strange behavior.

    >Some of our Java programs written under 1.3.1 won't work on
    >60. Can't seem to get 1.3.1 to work on 60 at all.
    >(507's 1.3.1, as packaged, wont work either. Have to
    >remove it and load from internet packs, from your site,
    >before it works.
    >(1.4.2 "deprecated" some critical functions - which we need.)

    >I would be interested to understand why you feel "another year". . .

    >When I have to go to a site and reload SCO, (usually
    >due to HD failure), I must reload the OS and then laydown
    >our layers of S/W on top.

    ...

    Then you should have the customer using BackupEdge or LoneTar.

    You can be reloadin the entire OS and applications just as they
    were on the other machine - usually in under 5 minutes after bootup
    - using the RecoverEdge or RescueRanger.

    It will surely save you a lot of time but more importantly it will
    save your client many hours of down time.

    I had one client who wasn't sure it was a good deal at the price.

    But when we had a machine that went flaky, and I wound up reloading
    the OS from tape THREE TIMES that night - until we found the
    problem - a bad connection on a sub-motherboard interface - he
    realized how much the program saved him in time and money.

    >We do offer to upgrade at that time and are often declined.
    >They just want it to work again at as little cost to them
    >as necessary. I can't blame them.

    That's why you should have one of those programs. The initial cost
    will probably more than offset the additional labor charges it
    would take to reinstall the whole OS and your patched software.

    The only downside is that you won't make as much money. But your
    customer should really love you for that.

    >I have a 5+ year old car
    >that I just finished paying exhorbitant payments on.
    >I expect 5+ more years use out of it before any "necessary" upgrade.
    >Or a site wants to add more user licenses and I have to tell
    >them there is a cost for the licenses AND and new OS version too?
    >Then I have to answer, "For what? More horsepower to take
    >us to and from work on the same path that we have been fine on
    >the last 5+ years?"

    Often the old machines will perform wonderfully for years and
    years. A new OS on the same old hardware will not always give
    you the appearance of 'more horsepower'. Sometimes it is the
    reverse.

    >Of course, as we find the functionality of the new OS beneficial
    >to the S/W then an upgrade is necessary. . .

    Of course.

    Bill 

    -- 
Bill Vermillion - bv @ wjv . com
  • Next message: John Schmidt: "Re: In search of Parallel and serial cards for Openserver 6"

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