Re: IOMEGA Rev intermittent failures



On 7 Jul 2006 06:37:45 -0700, "Tony Lawrence" <pcunix@xxxxxxxxx>
wrote:

I'm having trouble with REV at one customer.

If this were the ONLY REV drive I had out there, I'd be pretty down on
REV, but everywhere else we have them they work great.

History here: first rev had intermittent failures. This is SCSI on a
Unix box, using Microlite Edge. They and I looked everything over,
checking cabling, termination, media, everything.. finally decided the
drive itself had to be bad, and replaced it. Things got better for
quite a while - more than a year, all was fine.

But now intermittent failures again. Does not seem to be media, and
exact failure varies - very random. I'm feeling like it must be the
drive, but sheesh: I've had no failures at other sites, so I'm almost
seeing REV's as "never worry" devices - except this one.

There's no cleaning, right? I've been through everything with the
Microlite folks; they see nothing. I really think I'm back to blaming
the hardware again but it just seems very suspicious. And of course
it's out of warranty now..

Just wondering: is everyone else's REV experience generally good?


Tony,

We have about 400 REV drives (USB version) out in the field. They've
been doing daily backups for a little over a year using Lone Tar.
Failure rates for both the drives and the cartridges is running
between 1%-2%. Due to a lengthy purchasing and fielding process, the
warranty on the REVs were expired by the time they were put into use.
We bought extra units as a self-insured ploy and are hoping to get
through another 3-4 years without getting hit by geometrically
increasing failure rates as the equipment ages. So far, so good and we
are very satisfied with the REV drives. I guess I'd be remiss if I
didn't point out our previous backup device was the Travan tape drive
so anything would have been an improvement.

DDinAZ
.



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