Re: IOMEGA Rev intermittent failures



Pat Welch wrote:
Enrique Arredondo wrote:

"Bob Rasmussen" <ras@xxxxxxxxx> wrote in message news:mailman.5.1153161354.26573.sco-misc@xxxxxxxxxxxxxxxxxxxxxx

On Mon, 17 Jul 2006, Enrique Arredondo wrote:

The worst part was when Arnie told me over the phone.... "You have to go buy
a new SCSI CARD" and I said " Why in the world ? Don't you see it works with
lonetar! you want me to go and spend $1000 on a new card just because you
are sticking with Dell's argument about perc4 (or whatever reason) and just
because of that you are too lazy to try to fix the problem and he just say
yes.". That's what make me leave BE for ever!. Great support ,,, Oh yeah!.
Sure...... Do you keep also track of the phone calls ? Can you listen to it
?

Unbelivable!! 17 years of experience to tell me go buy a card.....
arrrgggggg.

The way I see it: 17 years of experience to tell you that it is not smart
to trust your backup to a hardware combination that the hardware vendor
doesn't recommend or support. Sounds like good advice.

Regards,
....Bob Rasmussen, President, Rasmussen Software, Inc.



Hey but, come on.. we're not talking about a 1980's SCSI card technology..it's a 2005-06 Brand spanking new server with DUAL XEON yada yada yada with state of the art technology scsi card. And Lonetar is still working great on it! I was just trying to keep using BE and helping these guys out to come back with the FIX but who cares now! with that attitude B.I.H.





A 1,000 bucks for a PCI SCSI card to drive just a tape drive? Come on.

And even if it were that price. Dell, you know, the MANUFACTURER tells you NOT to use CD like drives on the PERC channel and you insist on doing it anyway??

Whats wrong with this picture? Wait - I know - you are counting on the consulting revenue when a major crash happens. Smart.

Having followed this thread with interest in all it's convolutions, I have to inject:
Dell does not have the only SCSI RAID controller system that does not work correctly under SCO UNIX and even WINDOWS SERVER for some devices. I bought an IBM Server and the IBM SCSI Tape drive would not work correctly when attached to the add-in RAID controller, using IBM's drivers. It also did not work correctly when attached to the single channel built-in tape controller as long as the add-in RAID controller card was present. Worked well when I took the add-in RAID controller card out and attached the tape drive and one hard drive to the built-in single channel SCSI controller. I put the add-in RAID controller back in, put in a single channel adaptec SCSI controller that was not in use at the time, attached the tape drive to the Adaptec controller, and the tape drive worked properly. Everything has been fine since. I found out through IBM's support site that several people using the same server for a WINDOWS server also experienced similar problems, with a similar solution. The symptom I had with the tape drive was consistent loss of data during a backup and the backup would stop and hang up sometimes.
Of course, I found out about the loss of data by restoring the backup. This happened with the tar and cpio backup utilities. Habitually, I always test with the built-in utilities. Thankfully the problem showed up early in testing so I never felt that it was working properly.
Of course I complained loudly, but sometimes you just have to bite the bullet and move on because time's a'wasting.



--
William P. Akers E-Mail: billa@xxxxxxxxxxxxxxxxx
MGM Industries, Inc. Web Site: http://www.mgmindustries.com
Hendersonville TN
.



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